Questions, answered

You choose your airport and vehicle class before entering any details, and the price is calculated immediately from that combination. It doesn’t change for traffic, waiting time, or how long the drive actually takes.

Standard is an estate car for up to 4 passengers and 2 large cases. MPV is a 6-seater for groups or extra luggage. Luxury is an executive car for business travel or client pickups. Full details and pricing are on the vehicles page.

No. Submitting the form sends a booking request — no card details are taken and nothing is charged. Once your journey is confirmed, you’ll receive a confirmation email with a secure payment link.

Yes — add your flight number when booking and we’ll track it. If your flight lands early or is delayed, your pickup time adjusts automatically at no extra charge.

At least 12 hours. The booking form will flag it and suggest a later time if you try to book something sooner — we’re a pre-booked service, not an on-demand one, so every journey is confirmed manually in advance.

Yes — switch to the “Return” tab on the booking form and add your return date and time. The price shown is simply your one-way fare doubled for the same vehicle class.

That’s fine — just enter your full address or nearest town in the pickup field when booking. If you’re well outside the Oxford area, email us first and we’ll confirm we can cover it before you book.

Yes, free of charge, up to 24 hours before your pickup time. Email us with your booking details as soon as you know.

Tell us your terminal (or your flight number, and we’ll work it out) when you book — it doesn’t change the price. Heathrow runs Terminals 2–5, Gatwick has North and South, and Luton has a single terminal.

Yes. The driver who picks you up is the one who takes you to the terminal — there’s no changeover, and no other passengers sharing the car.

Your confirmation email has everything you need, including a way to reach us about that specific journey. For anything else, email us at bookings@oxfordreliableairporttransfers.co.uk.